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It means we have verified documents from our providers—such as insurance certificates, business licenses, safety policies, and guide qualifications. Benefit: you’re not booking blind; suppliers have been checked for legal compliance and safety basics before we recommend them.

Verified operators follow documented safety standards (equipment checks, trained staff, emergency procedures). Benefit: fewer avoidable risks and smoother handling if plans need to change (weather, operational issues), because you’re with a vetted, accountable provider.

We require suppliers to carry appropriate liability coverage for their services. Benefit: if a supplier issue impacts your service, there is a formal framework for handling claims. We still recommend personal travel insurance (medical, trip interruption) to protect you beyond the supplier’s policy.

Yes. We track expiry dates and chase updates. Benefit: if a document lapses, we pause or replace the supplier before your trip so your plans remain safe and uninterrupted—without you having to manage the paperwork.

We share only what’s necessary to deliver your services (e.g., names for reservations, dietary or accessibility notes you provide). Benefit: peace of mind—data is minimized and handled under our privacy standards; we do not share payment details with suppliers unless required for a secure transaction.