Every Escape includes a centrally located, handpicked hotel and a curated mix of urban experiences (e.g., museum access, food walk, neighborhood tour). You also get itinerary curation and message-based concierge support. Airport transfers and certain activities are optional add-ons. Flights are not included unless specifically stated; all taxes/fees are shown before checkout.

Yes. Tell us your interests (food, art, nightlife), travel pace, budget, and any accessibility needs. We’ll tailor activities, dining suggestions, and transport options. Your finalized plan arrives ahead of your trip, and last-minute tweaks are possible subject to availability.

Policies vary by city, season, hotel, and activity providers. Before you pay, we clearly display the terms at checkout. Some tickets and passes become non-refundable once issued, while hotels may offer free cancellation until a specific cutoff. If your plans change, contact us and we’ll advise options; we also recommend travel insurance.

Absolutely. We can plan step-free routes, stroller-friendly stops, shorter walking segments, sensory-friendly times, and accessible transit or private transfers. Please share mobility devices, elevator needs, or dietary requirements so we can build a smooth, inclusive itinerary.

We include guidance for public transit, walking routes, and rideshare; private transfers can be arranged. Many major cities support contactless payments or mobile wallets on transit, but acceptance varies. We’ll advise the most convenient pass or ticket options for your dates and preferences.